Refund policy
At Fabiano Coffee, we're committed to your complete satisfaction. We stand behind the quality of our products and want you to enjoy every cup. Here's our customer-friendly policy:
- All Products:
- We accept returns of both opened and unopened products within 30 days of delivery.
- If you're not completely satisfied with your purchase for any reason, we're happy to offer a full refund or exchange.
- Refund Process:
- Simply contact us to initiate a return or refund.
- Refunds will be processed within 3-5 business days to your original payment method.
- Defective or Incorrect Products:
- If you receive a defective or incorrect product, please let us know immediately.
- We'll send a replacement right away or provide a full refund, whichever you prefer.
- Subscription Orders:
- Subscriptions can be modified or cancelled at any time.
- Our Guarantee:
- We're confident you'll love our coffee. If you don't, we consider it our opportunity to improve.
- Your feedback is valuable to us and helps us maintain our high standards.
To initiate a return, refund, or provide feedback, please contact us.