Refund policy

At Fabiano Coffee, we're committed to your complete satisfaction. We stand behind the quality of our products and want you to enjoy every cup. Here's our customer-friendly policy:

  1. All Products:
    • We accept returns of both opened and unopened products within 30 days of delivery.
    • If you're not completely satisfied with your purchase for any reason, we're happy to offer a full refund or exchange.
  2. Refund Process:
    • Simply contact us to initiate a return or refund.
    • Refunds will be processed within 3-5 business days to your original payment method.
  3. Defective or Incorrect Products:
    • If you receive a defective or incorrect product, please let us know immediately.
    • We'll send a replacement right away or provide a full refund, whichever you prefer.
  4. Subscription Orders:
    • Subscriptions can be modified or cancelled at any time.
  5. Our Guarantee:
    • We're confident you'll love our coffee. If you don't, we consider it our opportunity to improve.
    • Your feedback is valuable to us and helps us maintain our high standards.

To initiate a return, refund, or provide feedback, please contact us.